Freshers’ Pass FAQs

Ticket FAQ 

Who can purchase tickets for Nottingham Trent Freshers Events? 

Freshers events are strictly for NTU first year students.  If you are not an NTU first year student, you will not be permitted to use a ticket to attend Nottingham Trent Freshers events and no refunds will be given to those trying to do so.  

When will event information be released? 

The Full events listing is now live here.

How are events being made COVID-19 safe? 

All Freshers events are thoroughly risk assessed with measures put into place to maximise safety.  Capacities have been reduced to adhere to social distancing.  We are running multiple event sessions where students are kept within their accommodation groups wherever possible and are given time slots to help manage safe entry.  Bars are currently operating table service.  Floor signs have been introduced and hand sanitising stations are regularly available throughout the venues.   

If you are feeling unwell and are showing any COVID 19 symptoms please do not come to your event booking. 

If you have been in contact with anyone who has had COVID 19, please do not come to your events. 

This is to not only keep you safe but your fellow Nottingham Trent Students. 

I don’t have my student ID yet 

If you have not received your Student ID number, please contact NTU’s Admissions Department on 0115 848 4200. 

If you have received your Student ID number but cannot log in with it, you need to complete your online enrolment at www.ntu.ac.uk/enrolment first. Please allow 24 hours then you should be able to log in to www.trentstudents.org and buy a wristband. 

I don’t know my halls of residence yet. 

No problem just select “Not known” for the time being.  You will be given the opportunity to give your accommodation details when you book onto specific events.   

I want to experience Freshers week but I’m not 18  

Whilst most Fresher’s events will be 18+ there are plenty of other events and activities for you to get involved in. Please email entertainments@su.ntu.ac.uk for more info. 

What was the Freshers Priority Pass? 

The Freshers Priority Pass was available before General Sale. Pass holder received pre-paid entry to a custom selection of events, plus some extra perks, and to secure tickets before general sale.  

 
How does it work? 

All those who have purchased a pass will have already received their vouchers codes via email. These voucher codes are still valid and can be used to book events here.

Event FAQ: 

I have never been to Nottingham before, where are the events located? 

No problem! Here are all the event locations for your fresher’s week events: 

The Level, The Landing, The Loft, SU http://bit.ly/The-Level  

The Point, The Point Outside, Clifton SU http://bit.ly/CliftonSU  

Brack Bar, Brack SU http://bit.ly/BrackBar  

Rock City, Nottingham http://bit.ly/Rock-City- 

Bierkeller, Nottingham http://bit.ly/Bierkeller-  

Penny Lane, Nottingham http://bit.ly/PennyLane-  

What do I need to bring to events? 

When coming to your Fresher’s Week events you will need: 

  • Your ticket QR code ready to be scanned on entry, without this you will not be permitted entry. 
  • Your Proof of Age (Pass ID). 

What Proof of Age (ID) can I use at events? 

We accept Driver License, Passport, Official Pass ID and TOTUM Card. 

Can I purchase tickets on the door? 

No, you cannot buy tickets on the door, you must pre-buy your event tickets at trentfreshers.org. This allows us to safely manage attendance and collect customer information to adhere to COVID 19 guidelines.  

When do I need to arrive? 

Please arrive at your meeting point 10 minutes prior to starting time. Your Freshers Team will be waiting for you and will take you to your event.  

Your meeting point location and time can be found by clicking on your accommodation here.

If you fail to arrive at your meeting point, this may cause a delay to entry and in some circumstances you may not be allowed to enter the event.  

Can I leave my event early? 

We’ll be sad to see you go but you are welcome to leave an event at any time. Please be aware that once you have left, you will not be able to re-enter. 

It is also worth noting that at this time of the year that all Freshers Venues will be ticket only, with no ability to purchase tickets on the door. 

Who do I contact if I have questions? 

Please email us at entertainments@su.ntu.ac.uk with any queries about your tickets or freshers events. 

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